From The Archives ~ Topics: experience design
Design-led Passenger Environment and Passenger Experience
Abstract
This paper sets the scenario for the need of design-aid tools to help designers understand and communicate the end-user perception of comfort. In this particular case, the railway passenger environment and passenger experience. A brief background on the railway passenger environment and experience is given, focusing on the issue of passenger comfort and what he or she perceives as comfort as well as an outline of existing techniques to measure comfort. The possibilities of using techniques currently applied to other transport modes but not applied to railways such as Kansei Engineering (automotive) are also outlined. Finally, the research methodology is described together with the next steps.
Keywords
Analysis, Interdisciplinary Design, Product Design, User-Centered Design / Human-Centered Design, Interdisciplinary Design, User Experience, User Research, User Studies, Vehicle Systems.
Download full case study
...
First presented at the conference on Designing for User eXperience, November 3-5, 2005, San Francisco, CA
This paper sets the scenario for the need of design-aid tools to help designers understand and communicate the end-user perception of comfort. In this particular case, the railway passenger environment and passenger experience. A brief background on the railway passenger environment and experience is given, focusing on the issue of passenger comfort and what he or she perceives as comfort as well as an outline of existing techniques to measure comfort. The possibilities of using techniques currently applied to other transport modes but not applied to railways such as Kansei Engineering (automotive) are also outlined. Finally, the research methodology is described together with the next steps.
Keywords
Analysis, Interdisciplinary Design, Product Design, User-Centered Design / Human-Centered Design, Interdisciplinary Design, User Experience, User Research, User Studies, Vehicle Systems.
Download full case study
...
First presented at the conference on Designing for User eXperience, November 3-5, 2005, San Francisco, CA
© 2009 AIGA | 164 Fifth Avenue New York NY 10010 | 212 807 1990