From Voice ~ Topics: criticism, ethics, user research/usability

Research Lite: Design Research Made Easy (If Not Accurate)

I am conducting research for a design article, well aware that very soon I will need to get off my duff and conduct some real research. No more “research lite,” my term for the unscientific process of sending emails and perusing the internet. If this paper is going to get finished, I need to interview actual people, travel to the location, do some onsite observation, read scholarly publications and perform a bit of detective work. As comfortable as it is lounging in the living room with my computer on my lap, the internet will not answer my questions or provide trustworthy data. However, it does get me thinking about graphic design research on the web: especially—because it so liberally provides information—through Wikipedia.

I wouldn’t consider myself an internet junkie. I do not read about the latest trends, nor am I quick to adopt the latest technology. Yet somehow I find myself, night after night, looking stuff up online. A month spent in my rural hometown over the summer emphasized this recent obsession. When I visited someone with a readily available computer, I hungrily “Googled” for facts to settle family disputes, find trivia, travel tips and answers to my latest passport dilemma. Working on the New York Times crossword puzzle also pointed out this tendency. Sure, the dictionary was useful, but try resorting to a set of 1970s encyclopedias to find out facts. Topics had far less information than I’d remembered. I delighted in discovering the little gold stickers my mother had affixed throughout the books to reference updated information provided in the World Book Year in Review. But as we all know, if you want any answers to a crossword puzzle, just type any cryptic clue into your search engine and voilà, you’re sure to hit a blog with all the answers. That’s cheating in more ways than one, but it works like magic. I get the exact answer without having to think—“thinking” being the whole point of the crossword puzzle, or any research project for that matter.

In the early 1990s I was enamored with the book Hypertext by George Landow. For a brief moment the literary theory I was diligently trying to summarize for my senior graphic design students and the technology I was also trying to master converged. It all sounded a bit frightening, magical and potentially mind-altering. Hypertext was described as “blocks of words (or images) linked electronically by multiple paths, chains, or trails in an open-ended, perpetually unfinished textuality described by the terms link, node, network, web and path.”1 Even though Sven Birkerts, in The Gutenberg Elegies, decried this method of reading as a threat to our whole way of thinking, there was a mesmerizing pull to the idea.2 Since I was also reading Jorge Luis Borges’s The Garden of Forking Paths, this was convergence at its finest.

Now, our Wikipedia pages are littered with hyperlinks, providing hours of wandering pleasure, the threads of connectivity growing increasingly more tenuous. Search for the phrase “garden of forking paths,” and Wikipedia’s entry pops up with 26 hyperlinks within eight paragraphs. With all these little paths to entice us onward—one wonders why Birkerts was so concerned—we are lured into reading more and more. Though I have often experienced this “book to real world—real world to book” type of immersion that places you in an almost out-of-body zone, the internet successfully creates its own version of removal from the here and now.

As a college professor, I am aware that the internet’s tidy summaries, convenient access and infinite links to information and imagery provide an ideal way for my students to conduct design research. At least they seem more enticed by this method of sleuthing out information than slogging through the stacks at the library. In my design history class, students are assigned readings from specific history books and articles I distribute in class. But, let’s face it, when called upon to do actual research, the ease of access to online images and materials proves too strong to resist.

I assign the students aspects of early type history to present to their fellow classmates. Each student is provided with a series of images for their topic. With only about five minutes to speak, they are given plenty of images to use as discussion points. When I mention they might add images to the presentation, off they run to their favorite search engine. Soon a range of obscure images and “facts” enter the lecture. The less likely the material is to be found in their assigned reading, the more excited they get. It provides a fascinating nuanced presentation of minutia, although I hope they still get the big picture.

Wikipedia as a source for research lite entered my consciousness accidentally—it just kept coming up in my quest to find out stuff. As a free source of information, it sure beats that old set of World Book Encyclopedias; plus it actually has “graphic design” as a topic (our 1970s edition contained no mention of it). Wikipedia, on the other hand, provided a succinct description of graphic design, plus those ever-present disclaimers:

This article does not cite any references or sources.
Please help improve this article by adding citations to reliable sources. (help, get involved!)
Unverifiable material may be challenged and removed.

Since Wikipedia is written by the people, for the people, it’s an unhampered free-for-all; therefore, what is and isn’t included becomes significant. My assumption is that the design community is providing the content, monitoring what is fed into this open source of communication. In September, under the category of “notable graphic designers,” the list contained 78 names. I thought I could probably list at least 78 more. Since our culture is so obsessed with lists, I thought, perhaps we should create a countdown of the 100 Greatest Graphic Designers…Ever. (Who would be on your list?)

I noticed that Wikipedia’s list did not include a friend of mine that has made quite a significant design contribution, but included a close peer. Should I write him in? Who decides the merits of inclusion? I guess it would be shameless self-promotion to submit oneself. Wikipedia says all submitted information must be verifiable. Their regulations for “Biographies of Living Persons” are a bit sterner: be “right,” “civil,” “verifiable,” “neutral” and “do no harm.” Sounds a bit like playground rules for adults.

A few months later when I revisited the graphic design entry, the warnings had changed, going from no references or sources to requesting additional ones for verification. The increase in information in a couple months was impressive. The number of graphic design notables swelled to 97—now the magic 100 is within our grasp.

It doesn’t stop there. From the lowly list of 78 names in September, the amount of subcategories has multiplied like rabbits: up to 130 graphic designer stubs, 92 typographers and 44 type designers as of this publication. The 11 subcategories cause an ever-widening expansion, and even include stamp designers, currency designers and woodcut designers (OK, so there’s only one in this section). Under “graphic designers by nationality” it begins to sound like scores from an idealized Olympics: Americans 94, British 31, Dutch 18, German 18, Iranian 5, and one Venezuelan. Even my design friend, unlisted in September, is now among the notables—hmmm.

Fascinating stuff, these lists, which offer a more unique array of design luminaries compared with those familiar design history tomes. I’ll revisit Wikipedia’s graphic design page in a month or two to check on the pace of proliferation, but for now I am getting dizzy following these trails. Research lite is losing its charm. I think I will go read a book—or maybe I should I invest in the Kindle.

Notes:
1. Landow, George P. Hypertext: The Convergence of Contemporary Critical Theory and Technology (John Hopkins University Press, 1992). Landow is quoting Roland Barthes in S/Z.
2. Birkerts, Sven. The Gutenberg Elegies (Fawcett Columbine, 1994), 102.

Thumbnail photo: © Roel Smart, istockphoto.com


About the Author: Cheryl Beckett is area coordinator of the Graphic Communications Program at the University of Houston, where she has taught since 1986. Since 1987 Beckett has served as creative director for Minor Design Group, providing design services to corporate and cultural institutions. She has presented design pedagogy at AIGA Design Education conferences and her writings on design education have appeared in publications such as Design Education in Progress (Center for Design Studies) and Teaching Graphic Design, edited by Steven Heller. Beckett was on the founding board of AIGA Houston and was honored as one of its first Fellows in 2006.

  1. link to this comment by Doug Wed Dec 05, 2007

    Perhaps the Design Encyclopedia project is a better canvas for this type of information (http://www.thedesignencyclopedia.org/). Nevertheless, the days of quasi-verifiable research are upon us: who says what's 'right' or 'wrong,' just as long as a Google search comes up with something in an acceptable timeframe to us, right? Have we sacrificed speed for truth?

  2. link to this comment by Heather Fri Dec 07, 2007

    I agree, lists like these do really open things up and explode the canon - it is really exciting stuff. Are we are doing students a disservice though if we encourage the use of non-verifiable information (online or not)? Particularly if it’s about learning the history of design - I would think accuracy would be important. Keep in mind that a 6th grader can contribute to Wikipedia. I wouldn’t assume that the people contributing are all like me. In terms of a tool for inspiration – I agree, it’s a powerful tool.

  3. link to this comment by Jack Reed Fri Dec 07, 2007

    Quit groaning you dinosaurs. Just because you use Wikipedia doesn't mean you can't read your precious scholarly journals too.

    And God forbid anyone actually amends the holy Graphic Design cannon.

  4. link to this comment by David Hartman Fri Dec 07, 2007

    What's powerful about the internet is that it's a great source for finding news and facts which often dispute mainstream media. Questioning Wikipedia results seems appropriate since the content isn't "vetted." However, questioning "vetted" content (like the New York Times, or the evening news) is probably even more appropriate. It's probably a good practice for all students to begin to question cited sources and how they are used for or against a particular position.

  5. link to this comment by Jeremy Horn Mon Dec 10, 2007

    I like your opinion a lot. But, I use to be a wikipedia fanatic, but since I've saw a lot of inaccurate information of what I'm researching, I'm not a wikipedia fan anymore.

    There is nothing wrong with internet information. It's the new technology of doing a lot of research.

    When I'm doing a school project or freelancing for other business, I research on the Internet, because it's fast and it's easier. The results of my projects have became tremendously successful!

  6. link to this comment by Bill Howze Fri Dec 14, 2007

    Stimulating article, especially the reference to "Hypertext."

    Another venue for graphic design history, and possibly more scholarly, is the Rice University Connexions project: http://cnx.org/

  7. link to this comment by Desiree Birdsong Sun Jan 13, 2008

    Hey Mrs. Beckett! I was surprised and pleased to see you have an article link on the home page. I agree the internet can be frustrating sometimes when trying to find information. Sometimes it's just nice to occupy a table at the library with a few dozen books.

  8. link to this comment by James Thomson Fri Feb 22, 2008

    I try to use Google for all the research and most of the time it actually leads me to useful resources and other articles that can improve the content.

    However, it can also be a pain and make you pull your hair out.

    I also agree with your reference to Wikipedia. Any such large database website can entice you to hours of reading, and getting involved even further with what you read. These interconnecting.. networks are what keeps the internet together and make it the ultimate source of information.

  9. link to this comment by D. Fox Tue Mar 04, 2008

    Having taught graphic design in a "Wiki free" country for two years now, I can say if it’s not that, it’s something else. Many times my students want to get the assignment done now with the least effort (and learning) possible. Enter modern research.
    One drawback of the hyperlink is that the full statement of the author is not read and analyzed. Research becomes more of a treasure hunt than an exploring exercise. Are we finding fool’s gold or real treasure? Perhaps we will find out when our children begin to educate us on what it was like in the old days.
    Personally I’m glad I read the full article. I think now I’ll check out the books mentioned by way of the handy link. Thanks for writing!

  10. link to this comment by Chris Sun Mar 30, 2008

    I'm rarely using other sources for information than wikipedia. But i see your point and i agree.
    wikipedia is written by people for people - but the author-people are sometimes not people, but companies, political organisations and so on...
    But wiki doesn't really keeps me reading for several hours. I just get my information and im out. Youtube keeps me fore several hours (i hate to read text on my screen for long time...)

  11. link to this comment by Candace Mon Mar 31, 2008

    Wikipedia is a great source of information for a quick general overview but should for sure not be the only one. With design steming in some way shape or form from the research it is important to have a variety of sources. Books are far better for visual research as I find the net terrible for good design examples, in abundance anyway. To come up with design that is innovative and unique is hard enough. Why make it worse by designing from the reference of one point, especially when it is the same one as your peers?

  12. link to this comment by search engine optimization consulting Sat Apr 05, 2008

    This just goes to show how people and internet users are becoming much more organized. Thank god the days of using the encyclopedia are gone.

    We can find much more relevant information from a variety of perspectives online and I think that its very beneficial.

  13. link to this comment by Jamie Horsley Tue Apr 08, 2008

    All reference book will now only be useful if they convert it to a good online resource.

  14. link to this comment by George Cooper Thu Apr 10, 2008

    The dynamic of research with the web now has come into so many people's lives where they would not have made the effort. We are becoming a more well-informed society. Good thing? I think in most cases, yes? The aspect that surprises me is I don't feel like I have scratched the surface of most research I do--thats exciting. So many paths upon paths present themselves when researching.

  15. link to this comment by Design Mecca Fri Apr 11, 2008

    a real mecca for researching design in all it's forms is the www.designmuseum.org (London) you can view it online, but if you ever get the chance you must visit!

  16. link to this comment by Online Fruit Sat Apr 12, 2008

    The problem with researching online is you can never get real sense of the designs as most graphic design is still produced for the print medium. I always go to one of the big book shops like WaterStones and browse the Design sections for hours - it's cheaper than buying the books! why are design books sooo expensive!

  17. link to this comment by netizen Sat Apr 12, 2008

    Since anyone can publish anything they want on the Internet, it's more important than ever to corroborate and verify everything. Internet searches are extremely fast when compared to just about any other research method.

  18. link to this comment by Greg Denison Wed Apr 16, 2008

    We all know that using the Internet for research is a "good thing." Now finding journal and research information just got easier with ScienceDirect (sciencedirect.com). Users can find online access to more than 1,100 key engineering, technical, medical, and scientific journals, with the ability to find more than 1.8 million abstracts in the site's database.

  19. link to this comment by Free Games Wed Apr 16, 2008

    Wikpedia is very good internet research center, it is most powerful and successful place because it is an open source place everyone can share own idea here and everyone can edit here, so it is really very strong and powerful research place...
    We can proudly say if we could some successful editing in here...Good Luck!

    Angelina!!

  20. link to this comment by Terry Sun Apr 20, 2008

    The problem with researching online is you can never get real sense of the designs as most graphic design is still produced for the print medium.
    There is nothing wrong with internet information. It's the new technology of doing a lot of research.We are becoming a more well-informed society.

    It's probably a good practice for all students to begin to question cited sources and how they are used for or against a particular position.When I'm doing a school project or freelancing for other business, I research on the Internet, because it's fast and it's easier. The results of my projects have became tremendously successful.http://www.meteko.com

  21. link to this comment by ny insur Mon Apr 21, 2008

    Internet research is fast and convenient, but could be misleading. Even Wikipedia is considered to be a good source of information, but still it’s not always accurate, and when comes to controversial topics, you can watch how different groups of people trying to manipulate the information.

  22. link to this comment by tinman Mon Jun 16, 2008

    Very well said i agree with you

    "This just goes to show how people and internet users are becoming much more organized. Thank god the days of using the encyclopedia are gone."

    Research Made Easy
    http://www.ebooknetworking.net

  23. link to this comment by Casino Hire Tue Jul 15, 2008

    I agree about browsing around looking up all sorts of information on Wikipedia. I would not rely on it for academic purposes but as a general guide it does what it says on the tin.

  24. link to this comment by Faith Wed Jul 16, 2008

    One time I was researching something about my dog. I went into Wikipedia and read the article about dog health. It was so interesting that I ended following up the references and footnotes posted in the article. A few days later, I started a blog on the topic, and after 4 months I'm still not running out of ideas to write about the topic.

    Wikipedia helps me streamline my research. It's like a map or a guide for me. It helps me grab a foothold in whatever topic I'm interested to more about and I take it from there. However I suggest you continue in your plan in doing real research. I was a field researcher/interviewer before and I was able to literally climb mountains and cross seas. It was a laborious and dangerous job but the knowledge and experienced I got is something the Wikipedia can’t provide.

  25. link to this comment by Servicii SEO Thu Nov 06, 2008

    Indeed, Wikipedia is a good resource but it has its disadvantages

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